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11-09-2019 09:42 AM
I just got a box of Canon Fine Art Bright White 230gsm paper, and for the life of me I cannot tell which side to print on. Both sides appear to me to be the same as far as color, brightness, and texture. I have tried several suggestions such as using a wet finger to test stickness of each side and marking each side with a magic marker, but there doesn't seem to be any difference that I can detect.
Is there a way to tell by the way it is packaged in the box? The paper is cellophane wrapped with a piece of cardboard enclosed in the wrapping, which is facing the top of the box.
Any suggestions would be appreciated.
Solved! Go to Solution.
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11-14-2019 04:22 PM
Hello.
That particular media may be coated to print on both sides. To make sure before printing, please contact our support group at 1-800-652-2666.
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11-14-2019 04:22 PM
Hello.
That particular media may be coated to print on both sides. To make sure before printing, please contact our support group at 1-800-652-2666.
![jmbrock jmbrock](https://community.usa.canon.com/html/assets/GenericUser.png)
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11-15-2019 11:21 AM
The person I spoke with at Canon did not know if the paper was coated on both sides, but he said that Canon paper is normally boxed with the priint side up. So I will use the paper that way, and see how it turns out.
Thanks for your help, I appreciate it.
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