Cannot clear pixma printer error P02. No obvious paper jam.

[jhen]

Have a Pixma printer and cannot clear P02 error.

[Danny]

Hi, jhen!

So that the Community can help you better, we will need to know exactly which PIXMA printer model you're using. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

[tommcana]

Thanks for the help.

[tommcana]

May be a paper jam, check the printer thoroughly for any small pieces still stuck inside.the encoder film strip may have some dirty marks on it, and therefore needs cleaning.