07-30-2013 04:11 PM
Just bought this printer and it jumped offline and I can not print from my desktop, or laptop. My printer is wireless connected and is Windows 7 OS. Help!
08-10-2013 05:51 PM
Hello shaybone!
This is possibly related to a timeout between the router and the printer. When this occurs, we would have to advise that you power the printer off and back on, or restart your computer in order to refresh the connection.
If the issue persists, we'll need a little information to determine what may be occurring. Please click on the following "Contact Us" link so we can explore this further. Thanks so much!
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