Cannon MX490 Landscape Printing Issue

[qaanderson]

I have a Cannon MX490 Printer and after a firware update to Ver 4.00 the printer will not print landscape in black.  It will only print in yellow or red. 

[Danny]

Hi, qaanderson!

So that the Community can help you better, we need to know exactly which apps you're trying to print from, along with whether portrait-oriented printouts are coming out correctly. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, search our knowledge base or contact our US-based technical support team at http://canon.us/SupportCF

Thanks and have a great day!