Can't print envelopes

[cvgood]

I cannot print envelopes on my PIXMA MG7120. I load into lower tray correctly, the file paper size is custom to the dimensions of the envelopes, which is within the minimum and maximum dimensions for paper, but when I choose print, the printer says the paper size differs from the envelope size and it spits out the envelope. So it can bring it into the printer and pass it through okay, but it refuses to print.  Anyone have a fix for this problem? Canon apparently has no phone support for this printer. The support number keeps telling me the printer isn't registered, which it is...

[Darius]

Hi, cvgood.

When printing to envelopes, you will normally need an envelope template in a word processing program, or else ensure the Paper Size and Media Type are set to the correct envelope type.  The MG7120 only supports US Comm #10 and European DL size envelopes.

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[Patrick]

Hi cvgood,

What version of Windows is installed on your computer?

If you are using a Mac, what version of OSX is installed?