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CANON MG5660 Support Code 1300 Paper Jam

yogihunter
Apprentice

Hi,

 

I have read a lot of the messages on the forum and have tried to do a hard reset on my printer. I do not have any paper in my printer but I keep getting an error message that I have one.

 

Error message:

 

Paper is jammed.

Remove the paper from the folling locations slowly with both hands and press ok. 

- Paper output slot

-Tansport unit on the rear side

Then load paper

 

 

I turn off the printer and the error goes away I print once and right after my first print the error message automatically comes up again. There is no jam though... this is very frustrating and there seems to be no answer on the forum. 

 

PLEASE HELP!

1 REPLY 1

Danny
Moderator
Moderator

Hi, yogihunter!

Welcome to The Canon Forums, and thank you for posting!

We appreciate your participation, though we need to let you know that your product seems to be a model that is not supported by our team here at Canon USA.  The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click here and select your country or region for your support needs.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

Thanks for choosing Canon!

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