09-10-2020 04:56 PM
Hi, anyone have thoughts on how to fix this:
The bottom inch of the page is consistently cut off when I print on my TS9120, regardless of the application from which I am printing.
This problem emerged suddenly-- the printer had worked OK prior to a few days ago. I had been having regular problems with paper jams, so I wonder if something got damaged while I was extracting paper?
Best-
-David
10-13-2020 01:10 PM
Hi DavidZ,
If you are still experiencing this issue, please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:
https://mycanon.usa.canon.com
03/18/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.0.3
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
09/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.