Blue Streaks on my ImageClass MF644CdW

[jacques07]

Hi,

I just bought a Canon ImageClass MF644CdW. I set it up just fine, and it printed out a test page just fine. When I went to use it today, it at first wasn't printing anything out and it was just making really loud noises. I canceled the printing job and tried to print again, and when it did, there were blue streaks all over the page. I've attached a picture of what the printout looks like. Some help on this matter would be appreciated. 

[Patrice]

Hi jacques07.

Since the machine is making abnormal noises, we will have to recommend that you call us at 1-800-OK-CANON (652-2666), Monday - Friday 10:00 a.m. to 6:30 p.m. ET (excluding holidays). Our representatives will be able to further assist you.