12-08-2020 04:28 PM
I printed out a one page job with Cardstock a few days ago, and it gave an error code 6004, and asks for the printer to be turned off and on again if the printer error persists. It's persisted. Has anyone else gotten this, and if so, how did you fix it, if you could fix it?
12-21-2020 03:16 PM
Hi emily999,
Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:
https://mycanon.usa.canon.com
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.