So that the Community can help you better, we need to know exactly which Canon printer model you're using. That, and any other details you'd like to give will help the Community better understand your issue!
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Thanks and have a great day!
Sorry that I didn't give my printer numbers since I had done so previously. It's a Pixmamx432.
Someone did alert me to just going on line and putting in Canon 5100 and there was a tutorial on how exactly I should fix things and even though it took me half a dozen tries i finally got it working!! I am so impressed!!
Thank you for your concern! I love this group. rickey21