07-26-2013 01:17 PM
Mac OSX 10.7, Image Browser 6.9.0.3 (9L)
I own 5Dmarkii and 60D. When I insert memory card, Memory Card Utility (1.7.0.0.9L) launches. I select Download, and program transfers to my computer. No fancy settings, just standard.
Both cameras date setting is correct, and image efix data is correct for date and time shot. Computer system date and time correct.
Pictures taken prior to 5:00pm are filed in a folder with previous days date. Photos after 5:00pm are filed in correct days folder.
Driving me nuts..... Help please
04-21-2014 04:13 AM
I did the same thing: updated to the lastest DDP and EOS Utility but to no avail. My my MacPro is up todate as well (OS 10.92). So I manually drag 'n drop the dated files into the correct folders and all is well.
04-21-2014 10:33 AM
If you are 100% sure camera time and time zone are correct, double check because it is in militay time format on the camera. I would restart my firmware in the camera, this willl wipe out all stored settings and you will have reset everthing. You can find this in the manual or contact Canon support.
04-21-2014 09:16 PM
Times are 100% correct in the Exif data on individual image files. I repeat, the individual image fiels all have the correct tie and date. The images are merely sorted into the wrong folder dates when EOS Utility downloads them.
04-21-2014 10:49 PM
Tim, I actually missed your post and just noticed others posted. Please review this again, or get us some Canon help. Lots of views and no solutions. I at least feel a little better that I am not alone, but this takes extra time to correct every upload and it is a pain. This is a software issue and not a camera or firmware issue as impacts both my 5Dmii and 60D. If you can't help, could you please send this up ot a software specialist who can?
04-22-2014 12:41 PM
04-23-2014 12:56 PM
Hi HBmark!
Due to the complex nature of the issue, it is probably best to discuss this directly with one of our representatives over the phone. This way, we can try to reproduce the issue, provide real-time feedback each step of the way and resolve the issue in a more timely manner. Please call us at 1-800-OK-CANON.
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