I'm trying unsuccessfully to update the firmware of my R5 from 1.8.1 to 1.9.0. Tried both using the EOS Utility and copying the .FIR file to my card directly (formatted first). Either way, the camera sees the EOSR5190.FIR file on the card. When I click "SET", I get to the screen asking to Update Firmware? 1.8.1 -> 1.9.0. At this point, I cannot select "OK"; I can only select "Cancel". Selecting "Cancel" takes me back to the file selection screen, and here I cannot select "Menu" or "Cancel". I have to cancel by clicking the "Menu" button.
Any ideas what the problem is?
Thanks in advance
How many cards do you have installed in the camera?
Remove the CF Express B card while performing the update.
Use a SD card, format and copy the .fir file to the root of the SD card,
You'll need a battery that has 50% or more charge or an AC adapter.
Now use Bob's suggestion. Use the Quick Dial to move to OK, then press Set.
Bay Area - CA
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I had tried the Quick Dial and joystick without success. The battery was showing 4 bars when I started, but wasn't fully charged. So fully charged the battery, and update is in progress. Hopefully nothing will go wrong.
Thanks for everyone's help
The firmware was offered to me via the "Camera Connect" application on my iPhone.
The update installed successfully via the iPhone (for me).
09/26/2023: New firmware updates are available.
08/18/2023: Canon EOS R5 C training series is released.
07/31/2023: New firmware updates are available.
05/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
03/30/2023: New firmware updates are available.