08-27-2024 10:57 PM
So I have had this camera for a while now and have had no issues connecting it to the app in the past. However, i can no longer connect to the app no matter what I do. I've rebooted the camera, rebooted my phone, redownloaded the app, deleted my past connection and tried adding a new one but nothing worked. any ideas?
08-28-2024 08:28 AM
Thanks for joining the conversation, JackDefalco!
So that the Community can help you better, we need to know exactly which operating system is running on your mobile device (i.e. Android or iOS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!
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Thanks and have a great day!
08-29-2024 03:02 PM
My iphone uses IOS 17.6.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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