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Elph190 IS not connecting to my app anymore

JackDefalco
Apprentice

So I have had this camera for a while now and have had no issues connecting it to the app in the past. However, i can no longer connect to the app no matter what I do. I've rebooted the camera, rebooted my phone, redownloaded the app, deleted my past connection and tried adding a new one but nothing worked. any ideas?

2 REPLIES 2

Danny
Moderator
Moderator

Thanks for joining the conversation, JackDefalco!

So that the Community can help you better, we need to know exactly which operating system is running on your mobile device (i.e. Android or iOS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

My iphone uses IOS 17.6.1 

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