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EOS Utility not working Windows 11

LandscapePhotos
Apprentice

1) I have a new ASUS workstation with Windows 11 Professional including all updates

2) My Canon EOS Mark IV Firmware is up to up to date

4) AVG virus protection is turned off.

5) I have established a Wi-Fi connection between the camera and workstation.  Assigned camera name and password are correct and retrievable.

6) EOE Utility will not connect to the camera.  Help please

1 REPLY 1

Waddizzle
Legend
Legend

“ I have established a Wi-Fi connection between the camera and workstation. 

EOS Utility will not connect to the camera. “

Simply declaring that it doesn’t work, doesn’t help anyone to understand your issue.  Tell us how to reproduce the issue.  

What camera are you using?

It’s not clear if you are trying to connect wirelessly or via USB.

It’s not clear what error message(s) you are seeing, if any.

What communication mode is the camera set up to use.

It’s not clear what device you’re using as a hotspot. 

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