09-19-2017 03:30 AM - edited 09-19-2017 07:33 AM
Hi,
On my Windows 10 Pro computer, EOS Utility 2 crashes on startup, regardless of camera connected or not.
It has been working without an incident for the past half year, but now this malfunctioning.
I have tried uninstalling completely and installing "EOS Utility" from my CD and then upgrading to "EOS Utility 2", but the same happens, EOS Utility 2 crashes.
Any suggestions to what I could do?
Edit: I have a Canon 1000D (EOS Kiss F / EOS Rebel XS) so EOS Utility 3 is not an option.
From eventlog:
------------------------------------------------
- System
- Provider
[ Name] EOS Utility
- EventID 0
[ Qualifiers] 0
Level 3
Task 0
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2017-09-19T07:20:25.672636100Z
EventRecordID 1590
Channel Application
Computer MaiaObs1
Security
- EventData
Configuration system failed to initialize at System.Configuration.ConfigurationManager.PrepareConfigSystem() at System.Configuration.ConfigurationManager.RefreshSection(String sectionName) at System.Configuration.ClientSettingsStore.ReadSettings(String sectionName, Boolean isUserScoped) at System.Configuration.LocalFileSettingsProvider.GetPropertyValues(SettingsContext context, SettingsPropertyCollection properties) at System.Configuration.SettingsBase.GetPropertiesFromProvider(SettingsProvider provider) at System.Configuration.SettingsBase.GetPropertyValueByName(String propertyName) at System.Configuration.SettingsBase.get_Item(String propertyName) at System.Configuration.ApplicationSettingsBase.GetPropertyValue(String propertyName) at System.Configuration.ApplicationSettingsBase.get_Item(String propertyName) at EOSUtility.AppSettings.get_FolderNameSeparator() at EOSUtility.RenamingService.RenamingFolder.updateFolderSeparator() at EOSUtility.RenamingService..ctor() at EOSUtility.RenameCountroller..ctor() at EOSUtility.MainMenu..ctor() at EOSUtility.Program.Main(String[] args)
------------------------------------------------
09-30-2017 12:08 PM
10-27-2017 08:23 PM
My was crashing with my USB 3.0 and WiFi conection but not with USB 2.0
installing new Usb 3.0 card fix the problem with the cable
WiFi was crashing bucause i was using VPN. without VPN works with no problem
http://community.usa.canon.com/t5/Software/EOS-Utility-issue-Live-view-freeze/td-p/219136/page/2
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.