EOS 2.0 vs ZOOM/OBS

[mcassara]

When sing my m50 DSLR and EOS 2.0... my feed FREEZES. Its really bad. I have upgraded and updated everything including firmware. I had to buy another camera so I could work. I could revert back to 1.0 (which i may do) but this is a short term fix...

CANON GODS… Please get this fixed for us!

Its not an OBS problem... it happends in Zoom too and other streaming platforms. BTW

[Waddizzle]

What type of computer?  Windows or Mac?  Which OS are you running?  Which chipset?

[mcassara]

Windows 11

AMD Ryzen 5600G

NVIDIA GeForce RTX 3050 (brand new)

EOS 2.0 freezes after a few minutes of use on zoom. I then have to tap the shutter button on the camera to re activate it. A few minutes later it will freeze again.

if I use any other USB webcam (Elgato Facecam) it works flawlessly.