10-31-2017 12:34 PM
Hi,
The stamp tool does not seem go be working correctly.
When I click on the box;( fix copy source position) the cross hairs do not remain fixed.
I have tried removing program and reloading it from the canon web site but still not working correctly.
Does anyone else have this issue.
10-31-2017 12:51 PM
Hi there!
Thanks for reaching out to Canon USA!
So that the Community can help you better, we will need to know exactly what Canon equipment you're using, any error messages you're seeing, and the Computer Operating System you're using (Windows Vista/7/8/10 or macOS 10.x).
Any other details you'd like to give will only help the Community better understand your issue!
If this is an urgent support need, please call 1-800-OK-CANON (800-652-2666) to reach our friendly Technical Support Team by phone.
Thanks and have a great day!
10-31-2017 01:25 PM
12-07-2017 06:12 PM
I have found that after ticking the Fix Copy Position checkbox, the copy source will remain stationary when CLICKING to stamp, but when DRAGGING to stamp, the copy source will move with the cursor.
Hope this helps!!
Chaplain Mark
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.