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DPP4 crashes when loading newer images with seemingly no differences

SockMuffin
Apprentice

Whenever i load up DPP4, and click on a folder that contains CR2 files from my recent trip to Japan a few months ago, it decides to crash. I found another folder with some pictures i took more recently, about a month later, and they seem to load fine. i then transfer one file from a month ago in japan, and it immediately crashes. these photos from japan have loaded fine in the past, i just wanted to revisit them and it seems that now they do not work. i did not change the location of these files since, and they are stored directly on my disk. i have checked the raw files and they all use the same firmware version, and i downloaded the latest version of DPP4 to no avail. these photos were obviously originally on an SD card, but it is a high quality one that i doubt would be corrupted. besides, as i said, these files have not changed location since when they last worked. 

My PC should be up to standards with the program, as it is an HP Envy 17 Laptop with 32GB ram, and an External RTX 2060

please help this is so frustrating ive been spending the past 4 hours trying to troubleshoot this

#EOS 6D Mark II #DPP4

 

10 REPLIES 10

I have both copied and moved them across my disk, my external drive, and my SD card, and no matter which folder it is in it simply crashes upon loading

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