05-20-2015 01:42 AM
Could someone at Canon could tell me what this means Problem signature: Problem Event Name: APPCRASH Application Name: ImageBrowserEX.exe Application Version: 1.5.2.8 Application Timestamp: 54e42490 Fault Module Name: CanonH264Filter.ax Fault Module Version: 1.13.2.1 Fault Module Timestamp: 5358dfbe Exception Code: c0000005 Exception Offset: 0000b502 OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 3081 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789 On Windows7 64 bit & no mention of a Silverlight problem just a crash with the above useless info.
11/20/2025: New firmware updates are available.
EOS R6 Mark III - Version 1.0.1
EOS R5 Mark II - Version 1.2.0
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Speedlite EL-1 - Version 1.1.0
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07/24/2025: New firmware updates are available.
07/23/2025: New firmware updates are available.
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02/20/2025: New firmware updates are available.
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