Canon 6D II software

[grafxman]

I've always used Canon's DPP software to edit RAW images however, when my DPP4 software that I had installed for my 80D didn't work, I downloaded the lastest DPP4 software and installed it. It won't work on my Win 7 computer without installing Net Framework 4.7.2 software from Microsoft. I downloaded that software but it won't install. If I can't edit the RAW files I can't use my 6D II. Any ideas?

[Waddizzle]

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@grafxman wrote:

I've always used Canon's DPP software to edit RAW images however, when my DPP4 software that I had installed for my 80D didn't work, I downloaded the lastest DPP4 software and installed it. It won't work on my Win 7 computer without installing Net Framework 4.7.2 software from Microsoft. I downloaded that software but it won't install. If I can't edit the RAW files I can't use my 6D II. Any ideas?

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If you cannot install .NET, then you could be out of luck.  You need to find out why your computer cannot run .NET 4.7.2.

https://docs.microsoft.com/en-us/dotnet/framework/get-started/system-requirements

You need to be able to install .NET 4.5 before you can install 4.7.2.

I think you should upgrade your computer to Windows 10, with a separate NVidia graphics card.

[ebiggs1]

This is a MS issue not a Canon so call MS 1 (800) 642-7676