DC adapter/ battery replacement for EOS R7

[xmedic9]

Anyone have a working DC adapter with the R7? There is a RFD DR-E6, and a DR-E6. On the R7 the C and T terminals are together next to the + and - terminals. All of the aftermarket DR-E6 adapters, that I have found, have the C and T terminals on opposite sides of the + and - terminals. The adds for these say that the placement doesn't matter, I don't think that's the case. I like to ask Canon support but, I can't break out of the endless loop on their website to even send an email, or chat with a support rep.

[Waddizzle]

Welcome to the forums.

If you are experiencing issues with third party gear, then ask the third party gear manufacturer about the issues.  Canon cannot take responsibility for third party gear being fully compatible.  Why should they?

[xmedic9]

I'm looking for information on the Canon DC adapter.  The problem I'm having with Canon support is contacting them at all about any issue from the Canon USA site. I can email Canon with ease from the Canon CA. site. Of course, I would not contact Canon for support on third party products.

[Waddizzle]

“ I would not contact Canon for support on third party products. “ 

Except for the fact that you are either looking for support for third party products, or you are asking for proprietary design and engineering information.

[xmedic9]

The purpose of this forum is the exchange of helpful information, not snarky remarks.  Why bother waisting your time simply to be rude?

[Waddizzle]

My apologies if you feel I am being rude.  I presented you with the facts.  Good luck.

[shadowsports]

The Canon sales team will be happy to answer any questions you have about Canon products.

800-385-2155.

[jrhoffman75]

According to the Canon eStore site the DR-E6 is for the 7D, the R7 is not listed. 

The Canon manual for the R7 does list the DR-E6 as compatible.

According to Internet search the C and T terminals are used by the charger.

[xmedic9]

Thank you, that's most helpful.