09-25-2022 04:51 PM
Hi All, I recently re-installed by BG-R10 grip onto my CanonR5 and I'm getting a battery communication error/"Is your battery a Canon" message. The grip worked well without any issues in the past. The battery is an authentic Canon LP6NH and came with the camera. If I insert the battery into the Camera, it is recognized. But, if it's in the grip, it thinks it not a Canon.
Has anyone else experienced this ?
Not sure if it's relevant but I updated to Firmware 1.60 before the battery grip was re-installed.
Any thoughts on how to resolve ?
Thank you !
05-06-2024 08:00 PM
Thanks. I’ll check the contacts
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