06-28-2023 11:50 PM
I ordered a BG-R10 almost 4 weeks ago. I knew I was running out of time to order a CarePak so I opened the box this evening and started looking for the serial number. I knew it would be on the warranty card. I found it, but realized the warranty card was Australia / New Zealand. Not USA First thing I thought was Grey Market, but wait this is B&H.
I think they might sell stuff internationally too? The product was not counterfeit, but I knew it could not be registered. I requested an RMA / replacement with US warranty. Of course B&H will make it right. Not sure if this was a mistake or if they got a batch of grips intended for sale elsewhere. Just a friendly reminder to check your purchases and ensure your product is intended for sale in your country or region.
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
09/26/2024: New firmware updates are available.
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07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
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RF1200mm F8 L IS USM - Version 1.0.4
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