Showing results for 
Show  only  | Search instead for 
Did you mean: 

XHA1 playback problems


First of all I want to say that I'm very much a novice using the XHA1 camcorder. I did use the XHA1 camcoreder to deotape a wedding a few weeks ago. The camera seemed to work well, following the event I did rewind the DV tape some and then played the tape- all seemed good with the video. However, now when trying to transfer the video to a DVD, during playback the video 'lurches' forward anywhere from ~25 to 60 seconds, displaying a frame of video then lurches fowrward again, over and over. The VCR menu option SIGNAL SETUP: PLAYBACK STD = AUTO; COMP OUT=480i; AV->DV+HD DOWN-CONV+LETTERBOX settings=OFF.. I called Canon support number and was informed that this camera is no longer supported by Canon Support team but the website contained helpful information. Problem is the website is currently unavailable (with apology for any inconvience, of course). Any help is greatly appreciated.


Product Expert
Product Expert

Hi there,


It sounds like this is happening after the DVD is finalized, is that the case? This may be due to however the DVD writer is encoding the data, I would recommend trying to capture the video onto your computer and viewing it in your video editing software to see if the problem happens there as well. If the problem goes away in your editing software then writing a DVD from that data should resolve the issue.


03/30/2023: New firmware updates are available.

EOS R3 - Version 1.4.0

EOS R5 - Version 1.8.1

EOS 1DX Mark III- Version 1.7.1

Speedlite EL-1 - Version 1.0.2

03/30/2023: Product Advisory for EF50 F1.2 L USM

03/30/2023: Product Advisory for EOS R10

03/28/2023: New firmware version is available for EOS-R5 C
03/14/2023: New firmware version 1.8.1 is available for EOS R6
02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.