08-23-2014 05:52 PM
I recorded four short videos onto an SD card using a Canon HFR400 video camera. When I load the SD card into the computer I’m only able to view one video. The others show no images, only a black screen but each will play for the length of each video.
08-26-2014 07:32 AM
Hi canondude!
Thanks for posting.
Ho are you bringing the video clips over to your computer? Are you connecting the camera or are you using a card reader? What program are you using to import the video clips?
If this is a time sensitive-matter, additional support options are available at Contact Us.
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.