08-23-2014 05:52 PM
I recorded four short videos onto an SD card using a Canon HFR400 video camera. When I load the SD card into the computer I’m only able to view one video. The others show no images, only a black screen but each will play for the length of each video.
08-26-2014 07:32 AM
Hi canondude!
Thanks for posting.
Ho are you bringing the video clips over to your computer? Are you connecting the camera or are you using a card reader? What program are you using to import the video clips?
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