04-22-2015 01:41 PM
When I connect my new Vixia hfr50 to my Windows 7 x64 computer with a USB cable, I can see the internal and SD cards and Transfer Utility LE connects to it.
However, ImageBrowser and CameraWindow both report "Cannot detect Camera, Check connection to camera, then retry".
I have tried uninstalling and reinstalling both applications and uninstalling the CANON driver in the Device Manager, but no joy.
Any suggestions?
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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