04-22-2015 01:41 PM
When I connect my new Vixia hfr50 to my Windows 7 x64 computer with a USB cable, I can see the internal and SD cards and Transfer Utility LE connects to it.
However, ImageBrowser and CameraWindow both report "Cannot detect Camera, Check connection to camera, then retry".
I have tried uninstalling and reinstalling both applications and uninstalling the CANON driver in the Device Manager, but no joy.
Any suggestions?
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
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