04-22-2015 01:41 PM
When I connect my new Vixia hfr50 to my Windows 7 x64 computer with a USB cable, I can see the internal and SD cards and Transfer Utility LE connects to it.
However, ImageBrowser and CameraWindow both report "Cannot detect Camera, Check connection to camera, then retry".
I have tried uninstalling and reinstalling both applications and uninstalling the CANON driver in the Device Manager, but no joy.
Any suggestions?
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
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12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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