11-12-2012 08:10 PM
11-13-2012 07:24 AM
What camcorder do you have? What operating system are you running?
11-14-2012 11:02 AM
What you will need to do will depend on a few things, including what camera model you have and what operating system is installed on your computer. We are more than happy to help with this.
Please Contact Us directly using this link and provide us with some additional information so we can better assist you with opening your video files on your computer.
05/31/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.1.2
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
EOS 6D Mark II - Version 1.2.0
PowerShot Elph 360HS - Version 126.96.36.199
PowerShot SX420 IS - Version 188.8.131.52
PowerShot 620 HS - Version 184.108.40.206
PowerShot SX720 HS - Version 220.127.116.11
PowerShot G1X Mark III - Version 18.104.22.168
PowerShot G7X Mark II - Version 22.214.171.124
PowerShot G9X Mark II - Version 126.96.36.199
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
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