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HV20 Camcorder Camera/Record Mode shows intermittent black & white fuzzy screen


I rarely use this camcorder since owning it and most of the time it's stored in its camcorder bag until the next big special event (e.g. a wedding). It is very well taken care of and looks like new. One day I took it out to check on and playing back recorded videos on the minidv tapes were fine, clear and perfect. However, once I switch the mode to Camera/Recording mode, the screen changes to a fuzzy black & white screen, then fades into another black & white screen, then fades into a perfect color screen, and then back to fuzzy black & white screen again. The screen continually cycles like this nonstop. I tried recording a random video (see attached youtube video link: to see if playing it back would be perfect and the playback video was exactly what I recorded... fuzzy black & white screen intermittently changing in and out. I again left the camcorder in storage until today when I wanted to use it for a wedding tomorrow. I searched for troubleshooting help and many people seem to suggest a head cleaner. I found one from RadioShack and ran it through the camcorder but the Camera/Record mode is still the same. What is wrong with my camcorder? I take really good care of it and rarely use it. Do I need to send it in for repair? If so, what are the steps and process for doing so? Thank you in advance.



My first guess is to press the RESET button. On my HV30 the RESET is located behind the battery and must be pressed through a small pinhole, using a pen/pin/paperclip, or some such. RESET will require you to update the time/date functions, if memory serves me correctly (and it rarely does).

@BarryTheCrab, I've actually tried that already. Someone mentioned it as a solution and it seemed easy to try so I tried it and it still didn't fix the problem. You are correct though, the reset button is located in the battery compartment, behind the battery. I have to take out the battery in order to access the reset button. I tried it again just in case, pressing the button for a long while but it's still the same. Thanks for the suggestion.

It may be time to send the camera in, or maybe put it to rest and think of upgrading. I only use my HV30 as an AV/DV converter now, and haved moved on to an HFM40, I bought one here at Canon, refurbed, great camera, great price.

I'll watch this thread, though, for updates. There is another forum, though, dedicated to the HV20-30-40. You might find some very interesting things there, and answers. I won't post the link here, but if you Google HV20-30-40, you'll find it.

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