HFR800 for FB streaming

[ktjackso]

I just bought an HFR800 and want to stream live on FB, however, my computer doesn't recognize the device through the HDMI port nor the USB port.  Do i have to download some software in order for my computer to recognize the camcorder?

[str82vdo]

If Digitnow cannot help you out, return it.  Looking at the Amazon reviews, plenty of people have had problems with it. 

I have had good luck with Epiphan AV.io HD device.  Never had to get into settings to do anything.  That's what separates good capture devices from bad.  I also use an Elgato Camlink 4k.  Less expensive than Epipahn, and not much more than what you probalby paid for Digitnow.  Commenter above had success with one.  108 at Best Buy now.

[Trainiac77]

Thanks for the heads up. I just bought an Elgato. We’ll see!