07-30-2017 01:20 PM
Hello everyone. My Canon XA10 is not showing any video. It records the audio but no video. There is a pink screen. Can anyone know how to fix or any suggestions to fix in Chicago
10-25-2017 04:47 PM
Hello Zille,
We see that your XA10 is displaying only a pink screen and no image. Based on your description of this issue and the photo you attached, we recommend having it evaluated at one of Canon's Factory Service Centers.
You can set up service directly through Canon's website, here.
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.