10-29-2013 11:13 AM
Hello everyone,
I had recently transfered my video files over to my Scandisk memory card in slot B in my camcorder. When I went to download the video footage off of the memory card it only shows up with photos available and no video?
The kicker is that when I look at the memory card through the camera all of my video footage is their but not when i begin to try and transfer the files.
What should I do in order to get my footage?
P.S - I also tried removing the scandisk an dplugging it directly into my MAC and that still did not work so i am now at a stand still.
Thanks in advance
Walt
10-31-2013 09:45 AM
Hi muddysnow!
Welcome to the Canon Forum.
To help us determine what is happening, we need some additional information from you.
If this is a time sensitive-matter, additional support options are available at Contact Us.
11-01-2013 07:55 AM
Hi Mike,
Thanks and I am glad I found this Forum for assistance.
I am running Mac OS X Version 10.7.5
The program I am using is Final Cut Pro X, I do not have this problem with Video I pull form the Canon off of its internal Hard Drive but for some reason when I pull form the external card its only allowing photos..........but I can view the video on the canon view screen from the external card.
Thanks,
Walt
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