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Canon VIXIA HF R80 Camcorder Sudden Change in Image

sjh687
Apprentice

We have a Canon VIXIA HF R80 Camcorder that is less than two years old. We have been using it as a livestream camera at our church. Recently the display suddenly changed. It is all grainy and purplish color. Adjusting the settings doesn't seem to do anything to help. What happened to it? Does anyone have any ideas for what could be done to fix it? Thanks. 

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