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jbrooks · 04-30-2017

http://community.usa.canon.com/t5/Printer-Multifunction-Support/I-fixed-my-persistent-1311-error-paper-jam-by-running-cardstock/m-p/186035

jbrooks · 09-20-2016

When I ran 3x5 index cards through my MX922 printer, it gave me a paper jam (1311) error code. I took out the paper trays and the back transit cover, and removed one errant card. Problem solved! Except it wasn't.The printer kept giving me a 1311 e...

jbrooks · 08-28-2020

Woodburn, I just saw this. Are you still having the problem or has it been fixed?

jbrooks · 07-29-2019

Thanks for taking the time to register and comment! It makes me smile every time I hear the tip has helped someone.

jbrooks · 12-05-2018

Bird,It took me a lot of trial and error before I made it work the first time. 1) Turn off machine and remove both paper trays.2) Put a cardstock sheet into the cavity left by the trays' removal. I used cardstock because it is stiff enough to push i...

jbrooks · 10-04-2016

If anyone else has nonfunctional printer due to a paper jam error code, and you've tried everything else, and the code won't go away-- here's something else to try: Turn off the printer, remove the trays, manually feed the edge of a sheet of cardst...

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Have a paper jam error that won't go away? Try cardstock

I fixed my persistent 1311 error (paper jam) by running cardstock through the paper feed

Re: I fixed my persistent 1311 error (paper jam) by running cardstock through the paper feed

Re: I fixed my persistent 1311 error (paper jam) by running cardstock through the paper feed

Re: I fixed my persistent 1311 error (paper jam) by running cardstock through the paper feed

Re: How to clear paper jam in MX922?