Don't apoligize! I have tried many of the recommended fixes for dark and muddy prints but to no avail. I have had many printers but something is wrong with this one since so many people are having the same problem. My printer will soon be put on ebay...
I was told by Canon tech support to let the printer control the color settings instead of Photoshop. I couldn't figure out how to stop printer controlling colors so couldn't switch to Photoshop CS5. Help!
I recently purchased this printer and find that the photos appear too dark and not as sharp. I have spoken to 5 tech support people at Canon and still have the problem. I may have to sell it on ebay.