I am trying to make contact with Canon Customer Service to facilitate a repair of 10x30 IS binoculars - I have now contacted them via e-mail SEVEN TIMES (over the past year), and NOT ONE RESPONSE. Is there a special method (i.e. only during the full...
This is a done deal (Feb 7th) - the binoculars arrived this afternoon. They look, feel, and perform like new. No complaint with the end result, just all the run-around it took to get there. Raymond in Customer Contact Service went out of his way, ...
As of the evening of February 4th, there had been no change in the status: the binoculars were still "being inspected." I did send another e-mail to Customer Service to see if they were aware of any changes or if perhaps they had information on what...
@LostPetral wrote:CaptainJimB, Are you getting any satisfaction from Customer Service yet?No contact from them since Tuesday morning, when they responded to my e-mail, stating that the repair would finally get going. Checking the status on the repai...
I have been discussing this on a bunch of different forums this evening. One person asked me what a new pair of 10x30is binoculars sells for currently. I had to look it up: $419.99 from Amazon, with free shipping. Less than HALF what Canon repair w...