C80 USB-C Functionality Not Working

[borrange]

With the EOS C70  everything worked really well through USB-C on DJI RS3/RS4 Gimbals - You had run stop and even some basic motor control of AF lenses through the USB-C port. With the introduction of the EOS C80 I can't seem to get any system to communicate through that port for run stop. Tilta Nucleus M, Nano, Nano II motors don't speak to it, and direct connections through RS3 or RS4 will just disconnect after a second or two.

Is there something new about that port? Did Canon disable that functionality for some reason? Has anyone else had luck with other brands?

My C80 has mostly sat on the shelf since December since it is missing that R/S communication for remote head work. Very much looking forward to that update when I can utilize this great little cam!

[nickmidwig]

Hey Rick,

Appreciate the response here. I have spoken with Canon and built a case number with them over the phone. I've probably spoke with them 5 times since November about this issue with no moment on this matter unfortunately. My hope is to continue escalating until it reaches the engineering team...

[ethanstyll]

Hopping in here just to keep the pressure on this issue. Between the C70's lack of durability and just investing in new cameras, our office is down to only a few cameras that can communicate with the RS4, so I'm hoping one of the two companies can figure out whatever has changed from the old to the new cameras to enable functionality

[scorpabhi]

This is really very disappointing, I thought the C80 would come by this feature by default 😞

[SeanMou]

Have you had any success getting answers? I’m interested in getting a C80 to use with a Ronin rs4 pro, but it seems like the C80 is missing some key features that even the C70 had. I’ve read that you cannot see the monitoring LUT when playing back footage. Very strange there’s basic features missing on this new model  

[borrange]

Nope not a word to any of my requests or emails.. best update is that you can purchase this cable and at least get run stop working. Doesn't seem like this is something that will ever get rectified. I'd recommend against going this route if this specific fix is what you're holding out for. C70 is still working well in this setup. I'm so disappointed, my C80 gets so little use it's turning into a paperweight.

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[SeanMou]

Thank you for the info. 
Do you have any insight on the LUT situation I mentioned? I’ve read that when you playback it can only display log? Sounds very frustrating dealing with that

[borrange]

Oh sorry, you are correct on that as well. Last shoot I needed the c80 on needed a lot of playback so I just turned off the SDI LUT in camera/turned it on in the external monitor. So there was no change to client when we jumped back and forth from live to playback. 

I don't believe the c70 has playback lut either for hdmi (I could be wrong) but it does for it's own LCD. Not sure why that would have changed on C80, add it to the list of wtf choices