Canon Community Canon Community
 


Reply
Highlighted
Frequent Contributor
Posts: 30
Registered: ‎12-17-2012

Print Studio Pro not working

It looks that Print Studio Pro does not work with HP Pavilion g9

 

hp Pavilion g6

Model: g6 - 1205AX

AMD Radeon Dual Graphics

Win 7/64

Lightroom 4 and 5

Photoshop Elements 10 and 11

Canon Pixma Pro-100

 

Effords to open Print Studio Pro lead to error message

 

Error.jpg

 

I have checked my display resolution several times. The AMD graphique driver has been reloaded. I have reinstalled Print Studio Pro, but nothing helps.

 

If I ok the message above the PSP opens but there is no info in it just the frame.

 

PSP.jpg

 

Thanks

 

Highlighted
Moderator
Posts: 1,642
Registered: ‎10-25-2012

Re: Print Studio Pro not working

Hi otava!

 

Welcome to The Canon Forums, and thank you for your inquiry! We appreciate your participation, however we need to let you know that the Canon Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market. If you live outside the United States, please click here and select your country or region for your support needs. Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement