11-18-2017 02:40 AM - edited 11-18-2017 03:05 PM
I can't print because it believes there's a jam, but there isn't. I've shaken the printer, turned it off an unplugged it, fed card stock through it, blasted it with compressed air, etc.. nothing works!
Can I disable the stupid error and continue printing? ... What are my options?
I have a customer waiting on a print ...
11-21-2017 11:30 AM
It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:
11-22-2017 12:45 PM - edited 11-22-2017 12:46 PM
I called Canon, and he told me it's most likely a mechanical problem. He also told me that Canon won't sell me any parts - even a simple spring (if I disassemble myself).
That's a poor way to treat customers.