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New Contributor
Posts: 4
Registered: ‎11-18-2017

PRO-100 -- False Jam Error

[ Edited ]

I can't print because it believes there's a jam, but there isn't. I've shaken the printer, turned it off an unplugged it, fed card stock through it, blasted it with compressed air, etc.. nothing works! 

 

Can I disable the stupid error and continue printing? ... What are my options?

 

I have a customer waiting on a print ...

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Product Expert
Posts: 2,644
Registered: ‎07-28-2014

Re: PRO-100 -- False Jam Error

Hi icor1031,

 

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

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Highlighted
New Contributor
Posts: 4
Registered: ‎11-18-2017

Re: PRO-100 -- False Jam Error

[ Edited ]

I called Canon, and he told me it's most likely a mechanical problem. He also told me that Canon won't sell me any parts - even a simple spring (if I disassemble myself).

 

That's a poor way to treat customers.

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