06-09-2026
09:12 PM
- last edited on
06-09-2026
09:22 PM
by
StevenMOD
Pro9000i Mark II crops image, not printing the entire image (only about 70%). When printing on 13 by 19 paper, image stops printing at 13.5 inches on paper. Same issue with 11 by 17. Smaller sheets print completely and with correct aspect ratio.
Using Windows 10 driver, settings: borderless, photo paper.
The problem is visible onscreen when using the Canon IJ Preview software ver 2.75
This problem has only recently begun to happen.
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
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