PIXMA PRO-200S Poor print quality, shrinks images

[byrdmanutah]

Hello, I need help - it appears that my new Pro-200s printer is slightly reducing my prints for some reason - i've attached two images - I used to use a pixma 8700 which did great and was amazing with details. But this new much more expensive printer has worse quality, I did notice that it's shrinking the image slightly for some reason, i've tried everything to get it to print at normal size, the reduction is getting rid of detais. Please help if you've had this problem.8700 Series PrinterPro-200sSide-by-side

[Patrick · Accepted solution]

Hi byrdmanutah,

Please contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA PRO-200S and then click on the Product Support button to access your available support options.

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.

[byrdmanutah]

It's okay, i just returned the pro-200s and got the 8720, Thank you for your help.