imagePROGRAF iPF710 "PREPARE FOR PARTS REPLACEMENT" Message

[Triad]

We have a Canon iPF710 and a message reading "PREPARE FOR PARTS REPLACEMENT" is displayed.

How do I determine what needs to be replaced. Thanks in advance for any info on this message.

[Patrick]

Hi Triad,

Because this issue is hardware related, it is recommended that you contact technical support via phone for further assistance. There is NO charge for this call. Please dial 1-800-423-2366, Monday-Friday 8:00 am to 8:00 pm Eastern Time, excluding holidays. A Technical Support Representative can determine the part and provide you with replacement options.