imagePROGRAF TM-340 won't fit through doorway

[BesiK]

Good morning everyone,

I just purchased a new Canon imagePROGRAF TM-340, still in its factory packaging. After it was delivered to my office, I realized the printer's dimensions are not compatible with my door size. 😞

According to the manual, the printer must not be tilted and should only be transported in a horizontal position.

What can I do in this situation? Can anyone suggest a solution? Is it safe to tilt the printer for just 5 minutes, or will that void the warranty?

Thanks in advance for your help!

[shadowsports · Accepted solution]

Greetings ,

To be safe, you should contact Canon support (professional printers).

ImagePROGRAF business support 1-800-423-2366. 🙂