imagePROGRAF TM-300 printing thin blank gaps

[Wanyaupshur]

Hey im having a problem with the canon tm-300 print lines, i want to know how to fix if at all possible. It constantly shows up in my prints and i dont want to give the customer a print like this please help

 

[westmantech]

Did you ever find a solution to this issue? My artwork is also printing with these lines on it in some areas.

[westmantech]

Still having the issue

[Wanyaupshur]

Had to call the canon tech guy to come out and look at it, he was able to help although im not sure exactly what he did