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imagePROGRAF PRO-4100S: Will not print from machine on other VLANs

bplditman
Apprentice

We've got a wide format 4100S on our network. We've been segmenting our network, and it will not print from machines on other VLANs - it does not respond to them at all. We have other printers separated off now, and they have no issue. We've got the network set up to allow the relevant traffic to and from them from allowed VLANs. Even with no port restrictions whatsoever, I cannot get the Canon to do the same. I've also tried messing with the subnet mask set up on the device to see if it was automatically excluding devices not in the same IP space, with no luck.

Is there something else I'm missing? I've obviously gotten this to work with other printers, and I'd much prefer to have a consistent configuration.

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