iPF680 - Colors are off

[jryan]

Hello!

I work with an iPF680 poster printer. I am having trouble where my orange and brown tones are coming out very pink. When I run a test print, everything looks good except for yellow--it looks like it is missing about half the print. I have checked ink levels (all good!), run head cleaning (both A & B), and made sure the settings were as they should be from the computer. I am thinking it has to be an issue with a nozzle, but I am not sure what to do next. Can anyone help? Below is a picture of what I am seeing with the Nozzle Check Pattern.

Thank you!

[Danny]

Thanks for joining the conversation, jryan!

So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or macOS, and which version thereof), which applications you're trying to print from, and what type of paper you're using. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

[jryan]

Hi! I am using Windows, printing from Adobe, and using Matte Coated Paper 

[jryan]

Hi! I am using Windows, printing from Adobe, and using Matte Coated Paper