Canon imagePROGRAF Pro-4100S - Autocut does not work

[mailprint19608]

When I print using the media types Canon Scrim Vinyl  or Adhesive Vinyl, the printer does not auto cut after the print. Is there a way to make it automatically cut the printed material directly? It works fine for Banner Vinyl and Plain paper, but not for those two media types.

[Michael]

Hello,

Certain media types do not have automatic cutting available.  Adhesive Vinyl media can only use the User Cut setting which requires the user to manually cut the media with scissors or a similar tool.  Canon Scrim Vinyl should be able to automatically cut.  Make sure that you are specifying the correct media type settings before printing on the media.

For full details about the media type specifications, please visit the following link:

PRO-4100S Online Manual - Paper Settings List (Roll Paper)

If you continue to have difficulties, please contact our phone support group at 1-800-423-2366 for additional assistance.