02-07-2023 12:31 PM
Canon TX-3000 not printing certain images using Free Layout Plus- Data Lamp flashes and stops. Printer display says " Saving Job" then back to default. Job disappears from computer print queue almost instantly. I can print other files, I can convert the non-printing files to PDF, and they will print.
Any suggestions?
03-02-2023 01:02 PM
Hi ShaniAlleyne,
Because this issue may be hardware related, it is recommended that you contact technical support via phone for further assistance. There is NO charge for this call. Please dial 1-800-423-2366, Monday-Friday 8:00 am to 8:00 pm Eastern Time, excluding holidays. A Technical Support Representative can determine the cause of certain images not printing and resolve it for you or provide you with your available service options.
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