Canon TX-3000 not printing certain images using Free Layout Plus- Data Lamp flashes and stops

[ShaniAlleyne]

Canon TX-3000 not printing certain images using Free Layout Plus- Data Lamp flashes and stops. Printer display says " Saving Job" then back to default.  Job disappears from computer print queue almost instantly.  I can print other files, I can convert the non-printing files to PDF, and they will print.  

Any suggestions?

[Patrick]

Hi ShaniAlleyne,

Because this issue may be hardware related, it is recommended that you contact technical support via phone for further assistance. There is NO charge for this call. Please dial 1-800-423-2366, Monday-Friday 8:00 am to 8:00 pm Eastern Time, excluding holidays. A Technical Support Representative can determine the cause of certain images not printing and resolve it for you or provide you with your available service options.