02-16-2015 01:15 PM
02-19-2015 06:14 AM
Hi tjdepere,
So we can better assist you, please reply with what operating system is on your computer (version of Windows or Mac OS X), if you are using the printer wirelessly or via USB cable, and any error messages you may be receiving when trying to print.
We look forward to hearing from you!
If this is a time-sensitive matter, additional support options are available at Contact Us.
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