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information acquisition error

rerexx
Apprentice

rerexx_0-1668418092084.jpeg

my computer is connected to the internet but I'm still getting this error.
I'm installing the driver from the support website

1 REPLY 1

shadowsports
Legend
Legend

Greetings,

I am familiar with this issue.  See the following.

Canon Knowledge Base - Resolve an "Information Acquisition Error": No Internet Connection - Windows

~Rick
Bay Area - CA


~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

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